Accidents in the workplace are inevitable – but often preventable. Employers have differing opinions on how serious an incident has to be for an investigation to occur. Employers do agree, however, that how an investigation is conducted can significantly help or hinder the accuracy of the data collected, as well as the ability to draw the correct conclusions to prevent such an incident from occurring again.
Interviewing witnesses and incident victims is a critical element of finding out what really happened. The interview is not a time for finding blame or allocating guilt – you just need to discover the facts of what occurred and the events leading up to the occurrence. If you’re not able to do this, your entire investigation is at risk.
Join us for a 90-minute audio conference on how to conduct a smart interview as part of a successful investigation with the desired outcome: prevention of similar incidents in the future.
You and your colleagues will learn:
- A step-by-step approach to conducting a successful investigation
- How to effectively use your interview questions – and what you should and should not ask
- Tips to ensure your interview gets you the information and results you need
- Why it is necessary to collect “just the facts, ma’am”
- How you conduct the investigation and interviews can keep you or put you in trouble
- What can happen when an investigation process goes bad
This audio conference will be recorded on Thursday, February 28, 2008
About Your Speaker:
Kristin VanSoest is a safety consultant with Safety Resources, Inc. in Indianapolis, Indiana. She has been an integral part of safety management for both construction and general industry corporations throughout the United States. Her insight and risk liability assessments at both the management and operations levels have earned her accolades from clients.
VanSoest is an OSHA Outreach Instructor for General Industry Safety and specializes in the measurement of the coefficient of friction on walking surfaces, a topic that often results in serious injuries. She also obtained certification as a Slip and Fall Accident Prevention Specialist. VanSoest holds a bachelor of science degree in Occupational Health and Safety from Indiana University, Bloomington, is an active member of the National Association of Women in Construction (NAWIC), and active in the American Society of Safety Engineers (ASSE).
Approved for Recertification Credit
This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
