More often than not, managers avoid giving honest evaluations – they fear they will quash employee motivation or cause hurt feelings, or maybe they simply don’t know how to do so.
Performance evaluations, even good ones, are not the answer. Smart coaching is.
Order this audio conference recording for an engaging, interactive session that will explain how to maintain a coaching mentality, effectively adapt a coaching style for different types of employees, identify issues, set goals to achieve collaborative solutions, and help employees take ownership of their performance. In this 90-minute audio conference, our expert – a lawyer and experienced HR coaching professional - will help you:
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Unlock your employees’ potential and improve performance.
- Give clear and concise feedback.
- Obtain and maintain an effective coaching mentality.
- Distinguish between supervising, coaching, and mentoring.
- Properly document coaching sessions.
- Help employees take ownership of their performance.
This audio conference was recorded on Tuesday, January 22, 2008
About Your Speaker:
Allison West, Esq., SPHR, is a principal of Employment Practices Specialists, LLC, in Pacifica, California. West specializes in developing and delivering training programs that address employment law and human resource issues - both in the United States and internationally. Her expertise also includes conducting workplace investigations; one-on-one sensitivity training for managers and employees concerning harassment, discrimination, and diversity awareness issues; coaching managers and employees with disciplinary and/or behavioral problems; providing expert witness assistance; and customizing employee handbooks, policies, and procedures.
West is a member of the State Bar of California. She holds a Senior Professional in Human Resources certification and is a member of the Society for Human Resource Management, Northern California Human Resource Association, and San Francisco Bar Association. She received her B.A. from the University of Colorado, Boulder, and her J.D. from Golden Gate University in San Francisco.
Approved for Recertification Credit
This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.