You’ve just hired (or promoted) a brand-new front-line supervisor in your workplace. Once the “Congratulations!” cake has disappeared from the break room, however, prepare yourself: The real work now begins.
It’s your job – as both an employer and an HR professional – to turn that raw recruit into a well-prepared manager.
How can you teach new supervisors to give directions, instead of follow them? Will they succeed in coaching, motivating, and even disciplining employees who were once their peers (and still their friends)? Can they focus on the bigger management picture, rather than simply doing their work and going home at night? What legal mistakes could they make that would cost you big bucks and lots of embarrassment?
If your newest supervisors don’t work out, the results can be very damaging. Forty percent of employees in a nationwide 2007 survey said they work for bad bosses – and many of those workers won’t stick around waiting for your brand-new managers to improve on the job!
Order this 90-minute audio conference recording that’s designed specifically to assist employees who are just breaking into your management ranks. Our experts will share 11 proven strategies for helping them get started on the right foot – from learning how to command respect immediately and delegate tasks effectively to administering discipline properly and avoiding common but costly legal mistakes that can trip up even their experienced peers.
You and Your Colleagues Will Learn:
- What steps newly minted supervisors should take – on their first day, in the first week, and during the first month – to position themselves for success
- The biggest management mistake many first-time supervisors make – and how your new leaders can avoid repeating it
- How your new managers can smoothly make the transition from peer to boss
- The most common legal errors that new supervisors make (from unknowingly discriminating against employees to giving out the wrong information about FMLA leave), and how to prevent them
- How you can train your new managers to document issues with employees and administer discipline effectively, so they can correct workers without making things worse
- Which techniques are most effective for new supervisors to deliver constructive feedback to their workers without demoralizing them
- Why good employees sometimes quit – and how your new frontline managers can help retain those workers
This audio conference was recorded on Tuesday, March 11, 2008
About Your Speakers:
Kyle Ferachi, Esq., is an associate at the Baton Rouge, Louisiana, office of the law firm McGlinchey Stafford, PLLC. He advises clients on how to build successful and constructive employee relations in almost every aspect of labor and employment law, ranging from regulatory compliance and union organizing to employee benefits compliance and employment practices. Ferachi has also defended employers in state and federal courts and before agencies ranging from the U.S. Equal Employment Opportunity Commission and the U.S. Office of Federal Contract Compliance Programs to the National Labor Relations Board. He earned his law degree at Louisiana State University.
Amanda S. Stout, Esq., is an associate at the Baton Rouge, Louisiana, office of the law firm McGlinchey Stafford, PLLC. She defends public and private employers against workplace claims and litigation ranging from discrimination and harassment matters to noncompete agreements. Stout also works with clients to prevent employment claims by drafting policy manuals, conducting training seminars for managers and employees, and advising clients on employment decisions such as hiring and firing. She earned her law degree at Louisiana State University.
Approved for Recertification Credit
This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.