This audio conference was recorded on Tuesday - May 12, 2009

Credits:

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI’s criteria to be pre-approved for recertification.

Description:

Performance reviews are an essential tool for all workplaces. They serve as a benchmark for evaluating workers’ eligibility for raises and promotions, and they provide invaluable evidence when a worker needs to be disciplined or terminated for performance problems – evidence that could be the only thing standing between you and a costly lawsuit.

There’s just one problem: Managers hate performance reviews. They tend to put them off until the very last minute, and they also tend to inflate ratings no matter how hard you try to make them stop.

Join us on May 12 – and bring your supervisors along, too - for an in-depth audio conference all about how to conduct timely, accurate performance appraisals that will both educate workers and protect your organization from legal headaches.

Speaker(s):

Ted Williams, Esq., is a principal of The Williams Group, a full-service human resources management company that assists clients from a variety of organizations with management training and development, executive coaching, and other HR components. Williams is a sought-after trainer, and he has taught HR management, business management, and business law as an associate professor at Golden Gate University in San Francisco and at William Penn University in Des Moines, Iowa.

You and your colleagues will learn:

• The top 10 legal and HR-management pitfalls to train your managers on so that they don’t misstep when evaluating performance
• How to prep managers for their evaluation meeting so that it goes smoothly for them, the worker being evaluated, and (ultimately) you
• Cross-cultural considerations managers need to be sensitive to
• Tips for ensuring performance appraisals get done in a timely manner
• An action plan for smoothing over a performance review gone bad
• Topics, phrases, and comments that managers should steer clear of during reviews
• How to train managers on giving feedback so that your workforce stays energized and motivated
• The legal armor you’ll need to defend yourself against claims relating to your performance review process