Most new managers have never been trained on how to supervise others, and many have had poor role models over the years. While some employees simply aren’t cut out to be managers, many more need just a firm heading in the right direction in order to succeed.

Order this in-depth webinar recording for you and your new supervisors all about making the transition from employee to supervisor. Our speakers, two experienced HR consultants, will explain how new supervisors can enhance their skills and become highly effective, respected managers.

You and your colleagues will learn:

• How to transition from team member to team leader
• The legal issues involved in being a supervisor, including the key compliance hotspots of discrimination, harassment, and compensation
• How to think strategically, set goals, and measure the success of your teams
• Key skills required of leaders at work–and how to cultivate them
• How to build and maintain key employee relationships
• The best way to get results without alienating your subordinates
• The single most critical role in “boss-dom”–and why it matters so much
• Common mistakes made by supervisors, and how to avoid them

Jennifer Burdick is a human resources consultant and trainer specializing in customer service, equal employment opportunity compliance, and investigations and training for small, developing companies, nonprofit organizations, and human relations commissions. She has served as an evaluator for the Maryland Performance Excellence Awards, based on the Malcolm Baldridge Quality Standards. Burdick served as executive director of the Maryland Commission on Human Relations and served 11 years as an investigator and state and local coordinator for the Baltimore District Office of the U.S. Equal Employment Opportunity Commission. She has a B.A. from Beloit College and has performed postgraduate work in economics, equal opportunity law, management, and total quality management practices.

Ronald Adler is the president and CEO of Laurdan Associates, Inc., a veteran-owned, human resource management consulting firm in Potomac, Md., specializing in HR audits, employment practices risk management, benchmarking and HR metrics, strategic HR, employee surveys, and general HR management issues. Adler has more than 36 years of HR consulting experience working with U.S. and international firms, small businesses and nonprofits, insurance companies and brokers, and employer organizations. He is a co-developer of the Employment-Labor Law Audit™ (ELLA®), the nation’s leading HR auditing and employment practices risk assessment tool, and is a frequent lecturer and author on HR management and workplace issues. Adler holds a bachelor’s degree in finance from the University of Maryland and an M.B.A. degree from Southern Illinois University.

Approved for Recertification Credit

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

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