Being a great boss–a manager who’s mastered the art of coaching, supervising, and developing the skills of employees–isn’t as simple as it sounds. In many workplaces, it’s easy to spot the managers no one wants to work for, but it’s much tougher to figure out how to transform your run-of-the-mill supervisors into highly respected, effective bosses.
Order this webinar recording--and listen with your front-line managers--about the secrets of building world-class managers within your organization (the supervisors everyone wants to work with).
You and your team will learn:
- The short list of absolutely critical strengths and skills shared by all top-ranked managers
- How great bosses build successful employees in today’s roller-coaster, low-job-loyalty economy
- What steps you can take to turn brand-new, inexperienced supervisors into true workplace leaders
- The biggest mistakes your supervisors can make with their direct reports (and how they can avoid these errors or fix the damage later)
- Best practices for supervisors to build enthusiasm and loyalty among their workers–even if there’s little or no money these days for raises and bonuses
- How your front-line managers can learn effective listening skills and empathize with their employees (without trying to be their best friends)
- What great bosses do to hold their workers accountable, without discouraging them or burning them out
This webinar was recorded on Friday, December 18, 2009
About Your Speaker:
Theresa Murphy is the principal consultant for HR Partners, an independent human resources advisory firm based in North Carolina. She launched her own consultancy after more than a decade of experience in delivering human resources results for both small and large companies. Murphy helps clients with the full range of HR services and challenges, including planning and launching human resource departments, preparing employee handbooks, and developing policies to payroll procedures, compliance audits, recruitment, and benefits programs. She earned her undergraduate degree at Johnson & Wales University.
Approved for Recertification Credit
This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
